Frequently Asked....

01

Where can I find me some R&S goodies?

Currently, I am stocking work in Montana only.  You can find a list of these fine establishments HERE.  I also have a list of shows I'll be attending HERE for the season.

 

I currently offer my One-of-a-Kind work in my Etsy shop first. I do frequent shop updates on a general monthly basis, and new work does seem to go quickly, so stop by to see the newest silver off the bench!  I update instagram and facebook regularly : )

 

I also consign work throughout the state of MT, so if you're looking for that special piece that slipped through your hands at a show or shop update online, there's a good chance a Montana gallery has it.  Contact me and I can most certainly point you in the right direction.

 

 

I offer a wholesale catalog for qualified buyers.  Please contact me for more information.

02

I saw something AWESOME once, but I think it already sold.  Can I have something made just for me?



I would love to consider your One-of-a-Kind request, but at this time I am not currently taking on any more custom work at the moment! 

 

There is a small chance that something you saw on Etsy was re-located to a local Gallery here in Montana.  If you were looking for something you saw there, please inquire and I can try to give you the exact home of the OOAK piece you were eyeing. My gallery represtentation will be happy to help!

03

I have a store and would love to see your work in it!
 
Awesome!  I do currently offer a small, select line of work that I can make to fill orders.  If you'd like to see my online catalog, click HERE.  You'll need a password to see the details and pricing, so CONTACT ME and I can get you all set up.  Thanks for your interest! 

04

What are your policies on returns/resizing/repair?

 

Returns:

Returns are accepted and refunded fully for 2 reasons, no questions asked:

It was broken when it arrived.

It is not the item requested.

 

Due to the nature of handmade jewelry, returns based on color, tint, finish, etc. are not accepted. A lot of my work is meant to look rustic, rough, even well-worn. I use heavy patinas, heavily-hammer my silver, and set quality artisan-cut stones whenever I can.  Stone irregularity is not considered a flaw.

 

 Exceptions to all of this are made based on circumstances. 

 

I wholeheartedly stand by my work i.e. concept, construction, stone-setting, finishing, packaging and shipping of every item that leaves my studio.  It is an absolute pleasure to be a full-time metalsmith and I thank you for that.  I am a very hardworking artist with a friendly temperment....just ASK and I am sure we can work pretty much anything out : ) I don't bite. 

 

Resizing:

RIngs can be resized AT YOUR EXPENSE.  Resizing rings takes careful consideration, time, and sometimes complete re-construction, so please understand this is a $50 charge.  I am happy to help you with size BEFORE you make a purchase. 

 

Repair:

Stuff breaks.  That's just part of life.  As a bench-jeweler, I have been trained to to do small repairs, i.e. re-set SOME stones, fix ring-warping, bending with wear, re-finish some work, and replace posts. I am happy to replace earring wires, lobster clasps, and other cold-connections, too.  If you think you have some broken old jewelry that could use new life, I may be able to help.

 

Work that I build, and is worn to the point of breaking, snapping, crushing, etc. is not returnable or refundable.  I am happy to help remedy the piece and possibly fix it, but please repairs take time and material, so I kindly request you understand these limitations are AT YOUR EXPENSE. 

05

What is Liver of Sulphur?

Liver of Sulphur is a naturally-occuring material that gives hot sulphur springs their "rotten-egg" smell, and also is a fabulous way to turn silver jewelry almost black.  I use this natural chemical as a patina to change the color of my jewelry, and I finish it with a wire brush.  This leaves my jewelry a very dark gunmetal-gray, and shows the raising and hammering of silver beautifully.

 

This patina is NOT permanent, and will wear to a shiny silver as time passes and you wear your jewelry.  I am happy to re-finish your piece with this darkened patina any time, just ask!

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© 2020 All images, photography, and text copyrighted under and property of Erin Hawley and Rag and Stone Studio. Do not copy, cite, or reproduce without written permission of artist. Thank you.